Terms of Service
Electronic Records and Signatures.
I understand that these Terms require the use of arbitration on an individual basis to resolve disputes, rather than jury trials or class actions and limit the remedies available to me in the event of a dispute as described in the CTA Integrity, LLC Arbitration Agreement, contained in Paragraph 10 of these Terms of Service.
Accuracy of Information and Third-Party Consent. To the best of my knowledge, I have provided accurate information to CTA Integrity, LLC and have obtained all third-party consents required for my order.
Non-English-Speaking Customers. I understand that certain materials on the CTA Integrity, LLC site, including but not limited to questionnaires, documents, instructions, and filings, are only available in English.
Limitation of Liability and Indemnification. EXCEPT AS PROHIBITED BY LAW, I WILL HOLD CTA INTEGRITY, LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS’ FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY ME OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF CTA INTEGRITY, LLC HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF THAT DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF CTA INTEGRITY, LLC, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE SERVICES AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO ME.
Terms of Use. I understand that the Website’s general terms of use (the “Terms of Use”) and Privacy Policy also apply to these Terms of Service and in agreeing to these Terms of Service, I acknowledge that I have read and agree to those Terms of Use, which are incorporated herein by reference.
Payment Terms. I understand that my purchase is subject to these payment terms and conditions. I agree to the following terms:
Third-Party Services. If I purchased a product that involves third-party services, I understand that I may be required to accept additional terms located on the third-party’s site. The third party may contact me by email and/or phone with instructions on how to access my benefits. CTA INTEGRITY, LLC HEREBY DISCLAIMS LIABILITY FOR ANY INFORMATION, MATERIALS, PRODUCTS, OR SERVICES POSTED OR OFFERED AS PART OF ANY THIRD-PARTY SERVICES. CTA INTEGRITY, LLC IS NOT LIABLE FOR ANY FAILURE OF PRODUCTS OR SERVICES OFFERED OR ADVERTISED AT THOSE SITES. A THIRD-PARTY MAY HAVE A PRIVACY POLICY DIFFERENT FROM THAT OF CTA INTEGRITY, LLC, AND THE THIRD-PARTY WEBSITE MAY PROVIDE LESS SECURITY THAN THE CTA INTEGRITY, LLC SITE.
Future Services. If I choose to add a service to my order subsequent to this initial purchase, these Terms of Service will apply to that additional product or service purchase as well.
DISPUTE RESOLUTION BY BINDING ARBITRATION.
Please read this carefully. It affects your rights.
Most customer concerns can be resolved quickly and to the customer’s satisfaction by contacting CTA Integrity, LLC. In the unlikely event that the CTA Integrity, LLC is unable to resolve your complaint to your satisfaction (or if CTA Integrity, LLC has not been able to resolve a dispute it has with you after attempting to do so informally), we each agree to resolve those disputes through binding arbitration or in small claims court rather than in a court of general jurisdiction. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than a court does, and is subject to very limited review by courts. Any arbitration under these Terms will take place on an individual basis; class arbitrations and class actions are not permitted. In arbitration you may recover attorney’s fees from CTA Integrity, LLC to the same extent or more as you would in court. The arbitrator shall apply the same limitations period that would apply in court.
Under certain circumstances, as explained below, CTA Integrity, LLC will pay you more than the amount of the arbitrator’s award and will pay your attorney (if any) his or her reasonable attorney’s fees if the arbitrator awards you an amount greater than what CTA Integrity, LLC offered you to settle the dispute.
You may speak with independent counsel before using this Site or completing any purchase.
Arbitration Agreement:
For the purposes of this Arbitration Agreement, references to “CTA Integrity, LLC,” “you,” and “us” include our respective subsidiaries, affiliates, agents, employees, employers, business partners, shareholders, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services under these Terms or any prior agreements between us. Beneficiaries include, but are not limited to, those named in an estate planning document.
Notwithstanding the foregoing, either party may bring an individual action in small claims court. This arbitration agreement does not preclude your bringing issues to the attention of federal, state, or local agencies. Such agencies can, if the law allows, seek relief against us on your behalf. You agree that, by entering into these Terms, you and CTA Integrity, LLC are each waiving the right to a trial by jury or to participate in a class action. These Terms evidence a transaction or website use in interstate commerce, and thus the Utah Uniform Arbitration Act (“UUAA”) governs the interpretation and enforcement of this provision. This arbitration provision will survive termination of these Terms.
If CTA Integrity, LLC did not make a written offer to settle the dispute before an arbitrator was selected, you and your attorney will be entitled to receive the alternative payment and the attorney’s fees, respectively, if the arbitrator awards you any relief on the merits. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees, expenses, and the alternative payment and the attorney’s fees at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits. In assessing whether an award that includes attorney’s fees or expenses is greater than the value of CTA Integrity, LLC’s last written settlement offer, the arbitrator shall include in his or her calculations only the value of any attorney’s fees or expenses you reasonably incurred in connection with the arbitration proceeding before CTA Integrity, LLC’s settlement offer.
Reviews. After your purchase, you may receive an email survey request from CTA Integrity, LLC. If you complete the survey or submit a review online, your opinions may be posted, in whole or in part, on the Site or used in marketing material. The review may be accompanied by limited identifying information, such as your first name and last initial, the product you purchased, and city and/or state.
Access to World Wide Web; Internet Delays. To use CTA Integrity, LLC services, I must obtain access to the internet, either directly or through devices that access web-based content and pay any service fees associated with such access. I am responsible for providing all equipment necessary to make the connection to the internet, including a computer and internet access. Access to certain CTA Integrity, LLC services may be limited or delayed based on problems inherent in the use of Internet and electronic communications. I understand that CTA Integrity, LLC is not responsible for delays, delivery failures, or other damage resulting from such problems.
Governing Law and Jurisdiction. All matters relating to the Website and these Terms of Use and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Utah without giving effect to any choice or conflict of law provision or rule (whether of the State of Utah or any other jurisdiction). Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of Utah. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.
I acknowledge and agree to the following:
Force Majeure. CTA Integrity, LLC shall not be considered in breach of or default under these Terms of Service or any contract with me and shall not be liable to me for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott, or similar event beyond our reasonable control, whether foreseen or unforeseen (each a “Force Majeure Event”). If a Force Majeure Event continues for more than 60 days in the aggregate, CTA Integrity, LLC may immediately terminate these Terms of Service and shall have no liability to me for or as a result of any the termination.
Right to refuse. I acknowledge that CTA Integrity, LLC reserves the right to refuse service to anyone.
I understand that these terms affect my legal rights and obligations. If I do not agree to be bound by all of these terms, I will not use this service. By proceeding with my purchase, I agree to these Terms of Service.